Cancellation Policy:
We understand that plans can change, and we aim to provide a fair and transparent cancellation policy. Please review the following options based on the timeframe of your cancellation:
1. Cancellation more than 30 days prior to the scheduled arrival date: You will receive a full refund.
2. Cancellation within 30 days but more than 5 days prior to the scheduled arrival date: You will receive a 50% refund.
3. Cancellation within 5 days prior to the scheduled arrival date: No refund will be provided.
Please note that refunds may take up to 7 days to process. We appreciate your patience and understanding in this matter.
If you need to cancel your reservation, please contact our customer support team as soon as possible to initiate the cancellation process. We highly recommend considering travel insurance to protect against unforeseen circumstances that may result in cancellation.
We strive to provide exceptional service and flexibility while ensuring fairness for both our guests and our property. If you have any questions or require further clarification regarding our cancellation policy, please do not hesitate to reach out to our team.
Thank you for considering The NORA Near Beach Retreat, and we hope to have the opportunity to welcome you soon.